Substitutions

2017 SUBSTITUTION AND REFUND POLICY

YOU MAY NOT PASS YOUR ENTRY ON TO ANYBODY ELSE. Should you no longer be able to take part in the event, you will be substituted by the next available person on the waiting list (please familiarize yourself with the refund conditions and substitution system).

NO SUBSTITUTIONS WILL TAKE PLACE AFTER 12:00 NOON ON MONDAY THE 30TH OF OCTOBER 2017.

People who enter and then withdraw from the event, before 12:00 noon on Monday the 30th of October 2017, will occupy the place on the waiting list vacated by the person who substituted them. Refund of a portion of the entry fee will apply only if a substitution has been found in time.

People who enter and then withdraw from the event after 12:00 noon on Monday the 30th of October 2017, will not be substituted and will need to request in writing, to the organisers, to rejoin the waiting list at the bottom of the list. No refund of entry fees will be applicable.

People who start and then withdraw during the event will need to request in writing, to the organisers, to rejoin the waiting list at the bottom of the list.

“No shows” on the morning of the event, without a valid reason and without reasonable communication with the organisers, will not be tolerated. People who do not show up will need to justify, in writing to the organisers, why they believe they should be able to rejoin the waiting list or take part in future events.

REFUND POLICY

1.  In the event of withdrawal from the Three Peaks Challenge, the following refunds will apply:

 Should you advise the organisers of your withdrawal between 1 August 2017 and 31 August 2017: an amount of R440.00 of your entry fee will effectively be refunded to you.

Should you advise the organisers of your withdrawal between 1 September 2017 and 30 October 2017: an amount of R340.00 of your entry fee will effectively be refunded to you.

Should you advise the organisers of your withdrawal within just fourteen days of your entry form and entry fee having been received by the organisers: an admin fee of R100 will be payable (forfeited). An amount of R540.00 of your entry fee will effectively be refunded to you.

Refunds will be effected within 30 days of your withdrawal.

Refunds for withdrawal from the event are subject to the following conditions:

a) That notice of your withdrawal is received by the organisers, in writing, by email, before 12:00 noon on Monday the 30th of October 2017. There will be no substitutions after that date.

b) That a substitute is found to replace you by 12:00 noon on Monday the 30th of October 2017. Substitutes are drawn from the waiting list. There will be no substitutions after that date.

2.  IN THE EVENT OF CANCELLATION OF THE THREE PEAKS CHALLENGE, NO REFUNDS WILL BE POSSIBLE.